Two Client Lounges

The two client lounges in our hospital offer comfortable private spaces for you and your pet. They are furnished with cosy chairs and sofas, and natural light from the large windows adds to the pleasant feeling of these rooms. The veterinarians and staff provide you with these rooms for private consultations or a place where you can wait while we analyse blood work, radiographs, or other diagnostics.

Client Lounge One has a desk and two couches for you and your pet to feel comfortable.
Client Lounge One has a desk and two couches for you and your pet to feel comfortable.
Client Lounge Two has a fridge with complimentary snacks, beverages and waters and two couches. You and your pet will feel comfortable in these two rooms.
Client Lounge Two has a fridge with complimentary snacks, beverages and waters and two couches. You and your pet will feel comfortable in these two rooms.

Therapeutic Laser

Koonah dog in Laser therapy glasses.

Our non-invasive technology for healing the source of deep tissue pain is our “Class 4 Therapeutic Laser”. The staff wear protective eyewear, and the pets wear special “Doggles” when using the laser therapy. These glasses are rated to filter out selected wavelengths of light.

Our staff are well trained to use the highest safety standards when operating the Laser.

Dr Jamie Levine and his trained and AIMLA certified “Laser Meisters” are Kerstin Nowak, Drew Prinn, Sabrina Adams and Dr. Levine. They  have seen great success treating a variety of conditions with the therapeutic laser. The near infrared laser beam goes right through fur and skin to heal deeply without drugs or surgery.


One Dental Case

Pepa is a Papillion Cross “Toy Breed” Dog.

Toy breed dogs typically have a lot of dental issues.

Such as abscesses, tooth root problems, gingivitis and periodontal disease.  See our dental information page.
Pepa is only 5 years old and came in for a routine dental exam and cleaning. The teeth didn’t look too badly damaged on an oral inspection.

For toy breeds especially, we recommend a full-mouth dental X-ray, exam, cleaning as young as one-year-old.

  • Pepa’s teeth BEFORE the dental procedure and they don’t look bad. But after the dental X-Ray, the staff informed the owner that tooth extraction was required.

    Normal looking teeth before dental
    Before dental procedure. The green circle shows the severely damaged tooth that looks normal on a visual inspection. This photo is Pepa a 5-year-old toy breed dog. The tube delivers gas anaesthetic.
  • Our Technicians put the dog under general anaesthetic for the dental procedure, and they took a full mouth X-Ray. What they found was surprising, but not unexpected given the breed and its middle-age. The benefit of a full mouth X-Ray is our Veterinarians and Technicians examine each tooth looking for gum disorders, and decayed tooth or bone. In Pepa’s case, they found reabsorption of this molar tooth.
    • Dental X-RayThe right side of the central tooth in this X-Ray is uneven and is being dissolved by the dog’s tissues.
  • BEFORE and AFTER the dental comparison.

    Before and After
    Before and after dental extraction.

Cat Shave badly matted fur

Dusty came in because the fur on its hind quarters is badly matted.

Dusty with owner
Dusty the black cat came in for a shave, as the hind quarters have very badly matted fur.

Giving an injection
Dr Levine gives Dusty an injection prior to the procedure.

Anaesthetic in place.
Intravenous Anaesthetic in place for the shaving procedure.
Dusty with badly matted fur.
Dusty with badly matted fur.


Are you concerned about the anaesthetics we will use on your pet?

We give this information sheet to all pet owners
before their pet is given general anaesthesia.

To make the procedure safer we recommend
intravenous fluids and a pre-anesthetic blood profile.

At Cranbrook Veterinary Hospital we take special care to ensure stress-free, comfortable and safe anaesthesia for your pet. To achieve these goals, we provide the following for all animals undergoing general anaesthesia.

Pre-anesthetic exam:

Every animal receives a complete physical exam before anaesthesia. Our veterinarian gives special attention to the heart condition and respiratory systems. Having a full picture of your pet’s health ensures the safest possible anaesthesia and reduces complications.

Blood Profile – option

In addition to the physical exam, we recommend that we test a complete a blood profile. Our veterinarians prefer that we do bloodwork testing a few days before giving anaesthesia and intravenous fluids given during the procedure. Testing your pet’s blood before anaesthesia may indicate abnormalities that are not evident during a physical exam.

Intravenous-Fluids- option

We also recommend to our clients the IV-Fluids option of having our technicians administer IV-Fluids (given intravenously), making it a safer for the pet under anaesthesia. IV-Fluids help maintains blood pressure and blood flow to the kidneys. Also, fluids retain hydration during surgery. It also allows for an intravenous access to administer medications, or analgesic (pain drugs).


We realize that being in the hospital can be a stressful time for your pet. We give sedation to all pets undergoing anaesthesia. Sedation relaxes the patient and lowers the amount of general anaesthetic required making the overall procedure safer.

Patient monitoring during anesthesia:

We use very safe anaesthetics. During surgery, there is a veterinary technician in the operating room monitoring the patient and helping the doctor as the need arises. As well, we use respiratory, heart and blood pressure monitoring equipment which tells us how our patients are doing while under anaesthetic and gives us early warning of potential problems.

Hospitalization on Recovery:

Anaesthesia lowers body temperature. Following surgery, our staff place pets in clean cages with warmed blankets, hot water heating systems (with extra heat supplied). Your pet is monitored before, during and after surgery by our hospital staff and doctors.

Analgesic Injections (pain-relief injections):

All pets undergoing anaesthesia in our hospital are given analgesic injections. Animals who receive pain relief recover much faster than those who do not. Management of your pet’s pain also reduces stress and improves healing. In recent years, medical research indicates the importance of pain management for our pets.

Client Lounges:

To help reduce stress for both you and your pet, we offer two comfortable client lounges where you can visit with your pet while in the hospital.

Pet Food

Pet Food Room
Pet Food Room
Every day our veterinary hospital receives fresh stocks of pet food.

We have a large stock of high-quality pet food that is backed by research.



  • Premium Pet Food is a sound investment in your pet’s health

    • Proper nutrition can make a big difference in your pet’s mood.
    • The sooner a young pet is on quality pet food, the healthier it will be.
  • Ask our staff about food.

    • We offer pet food for all life stages and disease conditions
    • Kitten or puppies.
    • Middle aged pets – active or sedentary.
    • Senior pets.
  • By feeding a proper diet

    • Your pets are satisfied and comfortable.
    • When the pet food is better quality,  you feed them less volume for the same outcome.
    • Proper diets are better for your pet’s digestion and teeth.
  • Definite food choices for specific conditions

    • Kidney disease, liver, skin, weight loss, hypoallergenic and other conditions.
    • Active pets, puppies, kittens, sedentary pets and ageing pets all have different nutritional needs.



Dr Jamie Levine enjoys using the ultrasound machine for non-invasive diagnostic imagery.

Dr Levine uses ultrasound on a small dog's bladder.
Dr Levine uses ultrasound on a small dog’s bladder.
Ultrasound machine
Ultrasound machine
Dr Levine and Sabrina an assistant shave the belly of a small dog. The pet's owner may help hold their pet to comfort him or her if the owner wants to be involved.
Dr Levine and Sabrina an assistant shave the belly of a small dog. The pet’s owner may help hold their pet to comfort him or her if the owner wants to be involved.
Dr Levine works the many controls on the ultrasound machine.
Dr Levine works the many controls on the ultrasound machine.
Dr Hurdle uses the ultrasound probe on a shaved abdomen of a large dog. A glycerine based lubricant helps the probe move over the skin easier.
Dr Hurdle uses the ultrasound probe on a shaved abdomen of a large dog. A glycerine based lubricant helps the probe move over the skin easier.

Ultrasound transmits high-frequency sound waves into tissue. The ultrasound machine interprets the sound waves and is shows up visually on the monitor. The technology allows us to examine the kidneys, bladder, stomach, liver and other organs to help determine your pet’s condition.

The Ultrasound records blood flow through tissues and is very helpful in the diagnosis of blockages, tumours and other tissues that require blood flow.

It is a semi-portable laptop style so we can move it into surgery, exam rooms and all over the hospital.

Doctor Jamie Levine enjoys the better image quality and ease of use.

The pets are calm and wide awake, but under light sedation, and the procedure is painless. The pet rests in a padded support on the table. The assisting technician holds the pet steady, and the veterinarian uses the ultrasound probe over the abdomen or chest.




Microchip your Pet Before They Are Accidentally separated from You

Microchips are Your Pet’s Lifeline Home.

Veterinary Hospitals and SPCAs scan for the tiny microchips and find the pet’s name and the owner by an unique pet ID embedded in a tiny Microchip.

At Cranbrook Veterinary Hospital, we commonly inject Microchip IDs. (They are about the size of a grain of rice) under your pets’ skin, usually under the scruff of the neck where the skin is loose. Most veterinary practices and SPCAs can install and read these permanent microchips.

The microchips are made of biologically inert materials and are very stable and safe. The chips don’t fade or get lost, and the chip can last much longer than your pet. The procedure is similar to a vaccine injection. Once the microchip is in place, it should function without maintenance or batteries.

When we scan a pet and scan to find the ID number, we phone the international database and obtain the owner’s contact information and pet data.

Remember: We can’t update the international database for you.

We can give you the contact number, but for the database security, the actual changes need to be made by the owners.

Update when you change address, phone numbers and cell phone number.
Also keep the microchip database company informed if you change the pet’s ownership.

Microchipping is a much more reliable pet-ID system than collar tags. Collar tags can be lost, removed or the engraving can be worn away. See the Pet ID Tags page.

However, collar tags are still of paramount importance because anyone who finds your pet can read the pet ID tags and contact you directly, (when microchip readers at veterinary practices or SPCAs are closed). See our Pet-ID Tags page.

How Do You Find My Pet with a Microchip?

There are several manufacturers of the microchips, and all scanners can read the ID on the microchips. We then contact the international database to locate the owners contact information.

Microchipping is also required for immigration into places like Australia.

ID tags

Custom Engraved Pet Collar ID Tags
While you wait.

ID Tags
Pet ID Collar Tags for quick identification of your pet.

Select different letter styles, tag shape, colour and material.
Pet ID Tags are ready in minutes, with our computer engraver.
Engrave the front with the pet’s name.
Engrave the back with your home number and cell phone.

Pet ID tags
Pet ID tags

See also our microchip your pet page.

Follow Lizzy during her spay

Lizzy is a young cat who came in for a spay.

    • 9 am Lizzy came into the hospital.
Lizzy cat pre-surgery
Our technicians prepare Lizzy for her surgery.
    • 9-am  Exam and preparations begin.
    • 9:45-am Sedation started. She gets very drowsy, and the staff return her back to to the kennel. The kennel is kept warm by heated blankets and warm cushions.

      drowsy kitten
      Drowsy kitten returned to her kennel while sedation deepens.
    • 10:15-am Lizzy receives further sedation. Technicians gently install a soft tube down the cats’ throat for intubation of gas anaesthetic to make sure she is fully unconscious during the surgery. The anaesthetics are very safe. The technicians also give pain medication.


    • 10:20-am Lizzy is under a general anaesthetic.
    • 10:30-am Surgery begins, with the veterinarian making an incision in her abdomen to remove only her two ovaries,  (called an ovariectomy).The procedure has less internal disruption. (Ovariectomy is different from a hysterectomy where the surgery will remove the entire uterus.) Surgery begins in our Veterinary hospital operating room.


    • 10:35 Surgery is underway.

      during the spay
      During the spay, our Veterinarian removed the ovaries.


    • 11.00-am The veterinarian inspects the surgery site and installs sutures to close the abdomen. The staff return Lizzy to her kennel. She rests on warmed blankets.
    • 11:30-am Lizzy is awake still drowsy, but comfortable.
      Lizzy is still drowsy but comfortable
      Lizzy is still drowsy but comfortable.


    • 11:00-am Lizzy is still sleepy, and she begins to eat vigorously.
    • 12:00-pm Lizzy is standing up, fully awake and is ready to go home.