Two Client Lounges

The two client lounges in our hospital offer comfortable private spaces for you and your pet. They are furnished with cosy chairs and sofas, and natural light from the large windows adds to the pleasant feeling of these rooms. The veterinarians and staff provide you with these rooms for private consultations or a place where you can wait while we analyse blood work, radiographs, or other diagnostics.

Client Lounge One has a desk and two couches for you and your pet to feel comfortable.
Client Lounge One has a desk and two couches for you and your pet to feel comfortable.
Client Lounge Two has a fridge with complimentary snacks, beverages and waters and two couches. You and your pet will feel comfortable in these two rooms.
Client Lounge Two has a fridge with complimentary snacks, beverages and waters and two couches. You and your pet will feel comfortable in these two rooms.

Therapeutic Laser

Koonah dog in Laser therapy glasses.

Our non-invasive technology for healing the source of deep tissue pain is our “Class 4 Therapeutic Laser”. The staff wear protective eyewear, and the pets wear special “Doggles” when using the laser therapy. These glasses are rated to filter out selected wavelengths of light.

Our staff are well trained to use the highest safety standards when operating the Laser.

Dr Jamie Levine and his trained and AIMLA certified “Laser Meisters” are Kerstin Nowak, Drew Prinn, Sabrina Adams and Dr. Levine. They  have seen great success treating a variety of conditions with the therapeutic laser. The near infrared laser beam goes right through fur and skin to heal deeply without drugs or surgery.



looking at X-Rays

To prepare this big dog for X-Rays,  the staff firsts gives it intravenous sedation.

lifting big dog
Dr Bob Clark and technician Sabrina lift this sedated big dog in preparation for X-Rays.



Sabrina calms the sedated dog on the X-Ray table.
Sabrina calms the sedated dog on the X-Ray table.


Lead aprons for X-Ray
Sabrina and Kerstin wearing lead protective aprons align the dog for the X-Rays of his hips and knees.


Drs examine dogs knee
Dr Jamie Levine and Dr Bob Clark examine the dog’s knee.


X-Ray of hips and knees
Final digital X-Ray of hips and knees.


looking at X-Rays
Dr Sylvia Hurdle and Dr Jamie Levine look at the X-Ray on the monitor.
The X-Rays may be sent to any computer in the hospital including the exam rooms and the client lounges for the Veterinarians to explain the X-Rays to clients. The images may also be formatted to send to specialists via email.






Dr. Jamie with microscope and digital screen.
Dr. Jamie with microscope and digital screen.
Dr Jamie with the microscope and its attached digital screen.

The hospital now has a digital “trifocal” microscope.

Trifocal means the two stereo eyepieces are aligned to see the sample on the microscope table, and the third lens is a camera capable of recording video and still images. The images can be projected on a screen the size of a tablet screen. From the camera, the microscope images can be sent to other computers in the hospital for inclusion in the client’s file or sent to specialists via email.

This microscope view shows cancer cells. It is tissue collected from a dog that was spread on a glass slide. Then the sample is stained blue colour by the technicians and set under the microscope lens.

Exam Rooms

Pet examination Room Two
Exam Room Two for vaccine injections, minor treatments, consultations, and the Annual Well Examinations of your pet.

The Cranbrook Veterinary Hospital has two exam rooms to offer private areas where you meet with the veterinarian and technicians.  The medical staff does a thorough physical examination of your pet.

These exam rooms are where most of the client, staff and pet interaction takes place. Exam Room two opens with two doors on to the public hallway and the other door into our treatment area for more intensive procedures.

One Dental Case

Pepa is a Papillion Cross “Toy Breed” Dog.

Toy breed dogs typically have a lot of dental issues.

Such as abscesses, tooth root problems, gingivitis and periodontal disease.  See our dental information page.
Pepa is only 5 years old and came in for a routine dental exam and cleaning. The teeth didn’t look too badly damaged on an oral inspection.

For toy breeds especially, we recommend a full-mouth dental X-ray, exam, cleaning as young as one-year-old.

  • Pepa’s teeth BEFORE the dental procedure and they don’t look bad. But after the dental X-Ray, the staff informed the owner that tooth extraction was required.

    Normal looking teeth before dental
    Before dental procedure. The green circle shows the severely damaged tooth that looks normal on a visual inspection. This photo is Pepa a 5-year-old toy breed dog. The tube delivers gas anaesthetic.
  • Our Technicians put the dog under general anaesthetic for the dental procedure, and they took a full mouth X-Ray. What they found was surprising, but not unexpected given the breed and its middle-age. The benefit of a full mouth X-Ray is our Veterinarians and Technicians examine each tooth looking for gum disorders, and decayed tooth or bone. In Pepa’s case, they found reabsorption of this molar tooth.
    • Dental X-RayThe right side of the central tooth in this X-Ray is uneven and is being dissolved by the dog’s tissues.
  • BEFORE and AFTER the dental comparison.

    Before and After
    Before and after dental extraction.

Cat Shave badly matted fur

Dusty came in because the fur on its hind quarters is badly matted.

Dusty with owner
Dusty the black cat came in for a shave, as the hind quarters have very badly matted fur.

Giving an injection
Dr Levine gives Dusty an injection prior to the procedure.

Anaesthetic in place.
Intravenous Anaesthetic in place for the shaving procedure.
Dusty with badly matted fur.
Dusty with badly matted fur.


Are you concerned about the anaesthetics we will use on your pet?

We give this information sheet to all pet owners
before their pet is given general anaesthesia.

To make the procedure safer we recommend
intravenous fluids and a pre-anesthetic blood profile.

At Cranbrook Veterinary Hospital we take special care to ensure stress-free, comfortable and safe anaesthesia for your pet. To achieve these goals, we provide the following for all animals undergoing general anaesthesia.

Pre-anesthetic exam:

Every animal receives a complete physical exam before anaesthesia. Our veterinarian gives special attention to the heart condition and respiratory systems. Having a full picture of your pet’s health ensures the safest possible anaesthesia and reduces complications.

Blood Profile – option

In addition to the physical exam, we recommend that we test a complete a blood profile. Our veterinarians prefer that we do bloodwork testing a few days before giving anaesthesia and intravenous fluids given during the procedure. Testing your pet’s blood before anaesthesia may indicate abnormalities that are not evident during a physical exam.

Intravenous-Fluids- option

We also recommend to our clients the IV-Fluids option of having our technicians administer IV-Fluids (given intravenously), making it a safer for the pet under anaesthesia. IV-Fluids help maintains blood pressure and blood flow to the kidneys. Also, fluids retain hydration during surgery. It also allows for an intravenous access to administer medications, or analgesic (pain drugs).


We realize that being in the hospital can be a stressful time for your pet. We give sedation to all pets undergoing anaesthesia. Sedation relaxes the patient and lowers the amount of general anaesthetic required making the overall procedure safer.

Patient monitoring during anesthesia:

We use very safe anaesthetics. During surgery, there is a veterinary technician in the operating room monitoring the patient and helping the doctor as the need arises. As well, we use respiratory, heart and blood pressure monitoring equipment which tells us how our patients are doing while under anaesthetic and gives us early warning of potential problems.

Hospitalization on Recovery:

Anaesthesia lowers body temperature. Following surgery, our staff place pets in clean cages with warmed blankets, hot water heating systems (with extra heat supplied). Your pet is monitored before, during and after surgery by our hospital staff and doctors.

Analgesic Injections (pain-relief injections):

All pets undergoing anaesthesia in our hospital are given analgesic injections. Animals who receive pain relief recover much faster than those who do not. Management of your pet’s pain also reduces stress and improves healing. In recent years, medical research indicates the importance of pain management for our pets.

Client Lounges:

To help reduce stress for both you and your pet, we offer two comfortable client lounges where you can visit with your pet while in the hospital.

Pet Food

Pet Food Room
Pet Food Room
Every day our veterinary hospital receives fresh stocks of pet food.

We have a large stock of high-quality pet food that is backed by research.



  • Premium Pet Food is a sound investment in your pet’s health

    • Proper nutrition can make a big difference in your pet’s mood.
    • The sooner a young pet is on quality pet food, the healthier it will be.
  • Ask our staff about food.

    • We offer pet food for all life stages and disease conditions
    • Kitten or puppies.
    • Middle aged pets – active or sedentary.
    • Senior pets.
  • By feeding a proper diet

    • Your pets are satisfied and comfortable.
    • When the pet food is better quality,  you feed them less volume for the same outcome.
    • Proper diets are better for your pet’s digestion and teeth.
  • Definite food choices for specific conditions

    • Kidney disease, liver, skin, weight loss, hypoallergenic and other conditions.
    • Active pets, puppies, kittens, sedentary pets and ageing pets all have different nutritional needs.